This role can be performed anywhere in the United States.

Role

Cisco’s Web Engineering team is a dynamic, best-in-class group partnering with digital marketing functions to define, execute, and govern strategies that maximize value from Adobe Experience Manager (AEM) implementations. As a DevOps champion, you will maintain the web stack across all environments, collaborate with vendors to manage production, and focus on continuous integration and continuous deployment (CI/CD). You share responsibility for the quality and reliability of all deliverables—if you build it, you run it.

You will work closely with internal web engineering, IT, and Security Operations teams to build and sustain public-facing websites and applications. Leveraging AI-augmented observability and assurance tools, you will proactively monitor and optimize web infrastructure performance. Developing AI literacy and prompt engineering skills to effectively interact with AI assistants and tools integrated into the DevOps workflow is essential.

You are highly motivated, detail-oriented, reliable, and thrive in a fast-paced environment.

Requirements:

• Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience with a strong computer science foundation; 6+ years as a DevOps or Site Reliability Engineer.
  

Preferred Technical Skills:

• Designing and building systems for websites, applications, and web properties.

• Hands-on experience with Content Management Systems such as Adobe Experience Manager (AEM) and WordPress.

• Proficient with AWS cloud services and tools (EC2, ALB, NLB, VPC, EKS, ECS, Route53, S3, EBS, EFS) and related products like Packer, Ansible, Linux, Docker.

• Familiarity with version control systems (GitLab/GitHub, Bitbucket, SVN) and build tools.

• Experience with web servers such as Apache and Nginx.

• Knowledge of networking concepts including TCP/IP, HTTP/HTTPS, firewalls, and iptables within AWS and Linux environments.

• Configuration management expertise, preferably with Ansible (also Chef, Puppet).

• Strong understanding and practical experience with CI/CD pipelines and tools such as Jenkins, Selenium, Serenity, Cucumber, Sonar, and Gherkin.

• Familiarity with Content Delivery Networks (CDNs) like Akamai or Amazon CloudFront.

• Security and compliance knowledge, including IAM and cloud auditing/monitoring tools.

AI and Observability:

• Experience with AI-powered observability platforms such as Splunk Observability Cloud and ThousandEyes, including AI/ML-driven event correlation and root cause analysis.

• Basic understanding of AI and machine learning concepts, prompt engineering, and responsible AI usage.

• Experience with AI-driven automation in CI/CD pipelines and infrastructure management.

Soft Skills:

• Ability to quickly learn new skills and tools.

• Strong troubleshooting skills for performance and stability issues.

• Clear communication, thorough documentation, and collaborative peer review.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$183,800.00 - $303,100.00

Non-Metro New York state & Washington state:

$163,600.00 - $269,800.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.