Meet The Team

Join the Proof of Performance - Center of Excellence (POP COE) within Cisco’s GPRS-Finance organization. We are a global team that is passionate about driving operational excellence and supporting Cisco’s Channel Incentive Programs. As a specialist in partner incentive operations, you will support the Channel Incentive Program by validating partner claims and ensuring compliance with governance standards. Based in Bangalore, you will work closely with Finance, Global Partner Organization, Customer Services and Regional Sales teams to help drive operational efficiency and deliver value to Cisco and its partners. Our diverse, international team values open communication, innovation, and a commitment to delivering outstanding service to Cisco’s channel partners and internal stakeholders.

Your Impact
We are seeking a detail-oriented and proactive Business Analyst to drive operational excellence within Cisco’s Channel Incentive Program. You will validate and process proof of performance claims from partners, ensuring compliance with Cisco’s policies and governance standards. Leveraging strong analytical skills, you will collaborate across global and cross-functional teams to resolve complex issues, support partner success, and maintain efficient, timely transaction processing. As the single point of contact for customer service queries, you will deliver prompt, accurate resolutions and provide subject matter expertise to internal teams. Your contributions will directly support Cisco’s business objectives and strengthen partner relationships on a global scale.

Minimum Qualifications

• Bachelor’s degree (or equivalent) in Finance, Business Administration, or a related field.
• Strong analytical, organizational, and problem-solving skills.
• Detail-oriented with a commitment to accuracy and precision.
• Prior experience working in high-volume transactional roles, maintaining clarity and focus on accuracy
• Excellent communication and interpersonal abilities.
• Experience working with cross-functional and/or cross-regional teams.
• Ability to work independently and manage multiple priorities.
• Proficiency in MS Office.
• Proficiency in using translation tools for multilingual claims.

Preferred Qualifications

• Knowledge of channel incentive programs or operations is a plus
• Experience working on claim audits
• Demonstrated ability to resolve complex issues using sound judgment.
• Experience in managing stakeholder relationships
• Commitment to upholding policies and procedures in a fast-paced environment.
• Ability to interpret data analytics and provide business insights and recommendations
• Experience in Business Process Improvement projects
  

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.