Community Manager/Cult Builder

Glass

Glass

Marketing & Communications
Posted on Friday, June 2, 2023

Community Manager/Cult Builder

About Us

Glass is a new kind of video platform. One where videos are owned by the people, not the platform. Creators mint videos are minted as NFTs, that can be collected and sold on the Glass Video Marketplace.
Unlike YouTube and Tiktok, on Glass video creators decide how and when their videos get monetized. The community decides what videos get to be put on the platform. And when they sell it to fans, they get paid directly and their collectors get to have a representation of their love for your video. It's not about getting views anymore. It's about who views your video and how much they love what you do. We think that's a better reason to create, don't you?
We’re working relentlessly to make Glass available to as many creators as possible to help them monetize 10x better and faster while building strong communities.
If this mission resonates with you, join us in building a new video platform.
One that is financially sustainable, accessible to anyone, and owned by everyone.
One that is transparent to how the people benefit in the economy we create together...
... as transparent as GLASS.

Who we are looking for

Glass is looking for someone who can build, grow, and manage our marketing communications from the ground up and across social media and messaging applications. One of Glass’ core pillars is being community-first and community-owned. Having a strong community builder leading the front line of community is paramount to our success. We are looking for someone for this public role who shares our core mission. Please note this is a full time position. This person will report to the founders and work together to build, grow and manage the community.

What you’ll do

Manage the Glass Discord and create core community members and activities that help drive growth and retention by facilitating interesting conversations, answers, and questions to the community while collecting and summarizing feedback. Use Discord analytics rigorously. Organize weekly discord town hall for collectors and creators.
Manage the Glass Twitter community by monitoring mentions, spaces, messages and engaging in relevant content. Host Twitter Spaces. Write original, interesting, funny tweets daily while managing interactions on twitter with the community and greater web3 ecosystem and relay important conversations to team. Use Twitter analytics rigorously.
Creator relations. Bring in new creators into the web3 space via our networks on discord, twitter and Glass. Set the expectation that creators on glass should support other creators. Inform creators about other creators. Guide creators through the on-boarding process. Set foundational people for Creator DAO on Glass.
Collector relations. Foster relationships with prominent NFT collectors and take note of feature requests. Inform collectors about new drops. Foster community around supporting video creators through buying NFTs. Set foundational people for collector DAO on Glass.
Help facilitate and conduct the Glass podcast with the founding team
Help in the community voting process for new creators onto Glass
Understand Glass tone and messaging
Create fun community engagement programs, such as giveaways or virtual events
Work with the business development team to turn community engagement into active BD opportunities Thought leadership on issues in the Decentralized social networking space via Twitter and the Glass Mirror blog.
Work closely with Glass Product, Engineering, Community, and Communications teams to write and disseminate critical information about feature updates and product launches as well as bug-related issues as they arise
Synthesize insights from community interactions and surface critical issues to the engineering team. Answer non-technical user questions and troubleshoot
Stay up-to-date with other crypto / NFT platforms in the space for strategic partnership opportunities.

Skills we are looking for

3+ years of copywriting experience. You are an insanely great writer, copywriter, and dank meme-generator who is clear and concise.
1-2 years moderating a Discord-based consumer community
You have a demonstrated ability to understand complex subjects and have the skills needed to simplify and explain these topics for a broad audience of stakeholders.
You have excellent communication skills and can effortlessly manage multiple conversations a day
You will be joining a lean team, and this role will have a lot of autonomy-- you should be a self-starter and be capable of self-directed work. who works well in fast-moving unpredictable environments
You can handle high-intensity situations with grace, especially in a fast-paced working environment in the crypto + NFT space. Perfect comfort with frequent context switching
You are highly resourceful and do not hesitate to do research for solutions or opportunities for improvement but also know when to raise your hand for support.
You promote a positive and inclusive culture both internally and within the broader community.
Strong work ethic, hustle, communication, writing ability, and business development sensibility
Patience for helping out the new and unacquainted

We’d love if you also had

NFT holder with crypto experience particularly in web3
Experience working in a startup environment or previous startup. We love those who have failed before.
A passion for video and compassion for video creators
Experience with social media calendars, organization, graphics, and templates.
Are involved in one or several Discords for NFT projects.
Social media management experience.
If this is you, please reach out at dayo@glass.xyz with 3-5 work examples attached (tweets, blog posts, memes, events, Discord announcements, etc.).